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#21 (permalink) Old 04-12-2011, 10:02 PM
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The car seems to be normal again. Turbo has full power. The invoice from the work says code P2562 found, turbo not within specs. Kia advised, and the turbo programmed to within specs and re-checked. It is the same explanation as the first visit so fingers crossed. I really do love the car otherwise.
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#22 (permalink) Old 04-13-2011, 11:42 PM
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Thanks for the update, and glad to hear you are back up and runnin again normally! This thread has my eye, because frankly I'm surprised I haven't had to thread this path yet. Anyway, as I understand from reading here the 2.0 motor without boost is a complete turd, and none of us signed up for that, so again, glad to hear things are running smoothly again
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#23 (permalink) Old 04-25-2011, 02:33 PM
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Default Finally a TSB (Sa078)

Quote:
Originally Posted by in2tv View Post
This is the service invoice and exactly what they did. Hopefully this solves my problem. Service guys says this is the first time he sees this and was very impressed with the response.
This is exactly what they did to my car:

File Under: Engine
SUBJECT:
gRoUp MoDEl
Engine 2011MY Optima (TF)

Technical Service BulleTin
Kia Motors Logo 4/C - Medium
Service acTiOn: OPTiMa (TF) eWGa inSPecTiOn
anD aDJuSTMenT (Sa078)
on some optima vehicles with 2.0 T-gDI engine produced from December 24, 2010 to
March 18, 2011, the engine warning light may illuminate with DTC p2562. Inspect the voltage
value for boost pressure actuator position control by using gDS. If the voltage is not within
specified value (3.85~4.45 V), adjust the EWgA rod length following the Service procedure
outlined in this bulletin. To ensure maximum customer satisfaction Kia is requesting the
completion of this Service Action on all affected 2011MY optima vehicles prior to delivery.
DTC P2562: Turbocharger Boost Control position Sensor ‘A’ Circuit
EWGA: Electric Waste gate Actuator
Turbo and
Boost
Pressure
Actuator
Assembly
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage>
Warranty Coverage Inquiry> Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs> Not Completed Recall>
Recall VIN> Select Report), which includes a list of affected vehicles.
This issue number is SA078.
NOTICE
*TSB: ENg 099 optima (TF) April 2011
page 2 of 5
SUBJECT:
Service acTiOn: OPTiMa (TF) eWGa inSPecTiOn
anD aDJuSTMenT (Sa078)
1. Turn the ignition switch to OFF position.
Connect the 16-pin DlC cable from the
VCI into the vehicle’s 16-pin connector
under the driver side instrument panel.
Turn on the VCI and diagnostic terminal
with the ignition key in the oN position.
NOTE: Do NOT start the engine.
Choose VIN or Vehicle on the initial
screen.
Enter vehicle information by pressing the
VIN Auto Detect button; entering the VIN
or selecting the vehicle model, model year,
engine type, and Engine Control as the
system, and then click OK.
2. Choose the Current Data, and select the
Battery Voltage after Ignition Key and
the Voltage Value for Boost Pressure
Actuator Position Control.
Inspection Procedure:TSB: ENg 099 optima (TF) April 2011
page 3 of 5
SUBJECT:
Service acTiOn: OPTiMa (TF) eWGa inSPecTiOn
anD aDJuSTMenT (Sa078)
1. open the hood and securely support it.
loosen the turbocharger upper cover
bolt (A) and remove cover.
2. loosen the rod end lock nut ( and
remove the retaining clip (C).
3. Choose the Graph and check the voltage.
Turn ignition ON/OFF three times, and then
check the Max voltage value just as ignition
ON state is about to change to ignition OFF
state and vice versa.
Specified voltage value : 3.85 ~ 4.45 V
If the voltage value measured is not within
the specified voltage value, adjust the
EWgA rod length following the EWGA
ADJUSTMENT PROCEDURE below.
If voltage value is within specification, no
further action is necessary.
EWGA Adjustment Procedure:
A
C
B
Check that engine is cool enough
to work on.
CAUTIONTSB: ENg 099 optima (TF) April 2011
page 4 of 5
SUBJECT:
Service acTiOn: OPTiMa (TF) eWGa inSPecTiOn
anD aDJuSTMenT (Sa078)
3. Adjust the rod end by rotating it clockwise
or counterclockwise until voltage is within
specification range. Then temporarily
install the rod end and tighten the rod
end lock nut. Check the Voltage Value
for Boost Pressure Actuator Position
Control by using gDS.
The EWgA must be in the fully closed
position while applying pressure on the
EWgA lever to accurately measure the
output voltage.
- If output voltage > 4.3 V
: Turn rod end clockwise (D)
- If output voltage < 4.1 V
: Turn rod end counterclockwise (E)
Specification : 4.2 ± 0.1 V
If unable to achieve proper voltage
specification, it may be necessary to
rotate the EWgA rod (F) to achieve proper
voltage.
4. If the output voltage is not within
specification, repeat step 3 in EWgA
adjustment procedure until voltage is within
specification range.
Reinstall all the removed parts in reverse
order of removal.
Start engine and let run for a few minutes
while cycling the throttle, then shut off
engine. Recheck voltage while applying
pressure on the EWgA lever to accurately
measure output voltage as indicated in the
photo on the right.
D
E
F
Photos above are for demonstrative purposes
only (Do Not Remove the Turbo Assembly).
Engine components are hot and
can cause burns.
CAUTIONTSB: ENg 099 optima (TF) April 2011
page 5 of 5
SUBJECT:
Service acTiOn: OPTiMa (TF) eWGa inSPecTiOn
anD aDJuSTMenT (Sa078)
aFFecTeD PrODucTiOn ranGe:
Service acTiOn WarranTy claiM inFOrMaTiOn:
Claim
Type
Causal P/N Qty.
N
Code
C
Code
Repair
Description
Labor Op
Code
Time
Related
Parts
Qty.
V 39400 2g700 0 N69 C40
(SA078)
EWgA
Inspection
110024R0
0.2
M/H
N/A
0
(SA078)
EWgA Rod
Inspect and
Adjust
110024R1
0.4
M/H
0
Model Production Date Range
optima (TF) Turbo December 24, 2010 to March 18, 2011
VIN inquiry data for this repair is provided for tracking purposes onl
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#24 (permalink) Old 02-07-2012, 12:21 PM
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I have a 2011 Kia Optima Turbo with 4000 miles om it,and have now at the dealer for the fourth time.The car keeps putting itself into "safe" mode.This happens usally at about 40 mph and goes to 5 mph,anyone else having problems with this?
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#25 (permalink) Old 03-08-2012, 09:57 PM
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I have a 2012 SX with about 7000 miles on it and am now having this problem. Need to drive everyday for work so I have taken it twice to Fairfax Kia in VA so they could clear the code for me. They are very helpful, but unfortunately I have taken it to Koons Kia in Woodbridge and they are not helpful at all. Left it there all day today and they didn't even pop the hood. I gave them the code which is the same as what you have all listed but they say that the code needs to come back.....I don't understand, are they mechanics or members of congress?? They haven't even offered to pay for my rental. What if the code doesn't come back for a week or so.....very disappointed in their service. Thank you in2tv for posting the fix.....hope it isn't just a temporary one. I am going to print this off and show them tomorrow.
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#26 (permalink) Old 03-26-2012, 06:00 PM
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I've been having this problem since about 2000 miles. No Turbo, sluggish acceleration, no cel. Took it to the dealer and they said nothing is wrong, bad tank of gas. Drove it another 1000 miles and still no Turbo. Took it back and they adjusted the wastegate rod and did the computer update. Car ran great for about 50 miles and lost boost. Still no cel. Took it back and they said no codes nothing we can do. Picked the car up and it ran perfect again for 50 miles and lost boost. I've escalated it to Kia corporate and will see what they do. Also the wastegate just started rattling.

If I wanted a car with 180 horsepower I would have saved myself 10k and bought a base model. It ran 14.5 @ 98 before this started and runs 15.5 @ 89 now. This is BS.
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#27 (permalink) Old 03-29-2012, 03:03 AM
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Sorry you guys are going through this....In retrospect this was an easy fix, but it took KIA corporate to come out and fix the problem. I have noticed that not all of the KIA dealerships treat the problem the same. Find yourself a good dealer and have it fixed there. This is the BEST car I have owned despite the problem, which was a slight inconvenience, I LOVE MY CAR!
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#28 (permalink) Old 03-29-2012, 03:26 AM
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I'm very surprised to hear anyone is still dealing with this. I work at a KIA dealer here in STL (Internet Sales Manager) but I enjoy the mechanical aspect of automobiles and have replaced engines/transmissions in my personal vehicles and also some friends of mine. I also spend as much time as I can in the service department talking with a tech that is sociable and I would call a friend.

I believe this was a TSB/Service action (step before a TSB ) roughly 3-4 months ago. They pulled every SX and EX Turbo we had on the lot and also contacted every customer that had purchased one of the effected Optimas to have them come in and get the issue rectified.

I guess some dealers are just not that excited about doing this kind of work as its not even as profitable as warranty work and I believe the amount of compensation from KIA v how long it actually took to fix the problem was not good either. But Since we are pretty much the only KIA dealer in the area (or auto group that you can search reviews for online and not get page after page of negative feedback) that has a good reputation online its not that surprising. After reading a few threads at other KIA forums I am actually really angry to hear some of the BS some other dealers in the country make customers go through to get even a simple warranty claim handled.

Anyway the same was true with the programming error that caused the left drift. I thought all that was handled as well.
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#29 (permalink) Old 04-12-2012, 06:51 PM
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After 6k, my 2012 SX's Turbo is working when it wants too. Turn off and back on brings the Turbo back to life.... What a pain as the dealer cannot get it to do when its there and they can't find any problems.... I'm stuck unless it craps out @ the dealer.

Last edited by Tommiet; 04-15-2012 at 07:24 PM.
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#30 (permalink) Old 04-15-2012, 07:25 PM
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Default 2nd trip

Quote:
Originally Posted by Tommiet View Post
After 6k, my 2012 SX's Turbo is working when it wants too. Turn off and back on brings the Turbo back to life.... What a pain as the dealer cannot get it to do when its there and they can't find any problems.... I'm stuck unless it craps out @ the dealer.
Turbo died again. Both times, I could stop the car and restart it to get the turbo working again.. Dealer has no idea how to fix it.
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