UVO Radio stopped working - Kia Forum
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post #1 of 23 (permalink) Old 05-21-2013, 01:01 PM Thread Starter
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UVO Radio stopped working

Well, got in my car yesterday to go back home from work and I noticed my radio did not come on. So nothing was working...bluetooth, rearview camera, etc. It was completely dead. So I drove back home thinking maybe it will reset itself once I turn the car off and back on. Well...that didn't work. So then I thought...I'll see what happens this morning when I start the car...so that still didn't do anything. So my next step is when I get home today is to check the fuse to see if that's okay. I would hate to have to go to the dealer for something as simple as that...so fingers crossed.

Just wanted to see if anyone else had a similar issue with their radio. I did notice a couple of times in the past where it would not come on initially, but eventually it starts going.

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post #2 of 23 (permalink) Old 05-21-2013, 04:39 PM
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there is a reset button for the UVO system, did you try that?
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post #3 of 23 (permalink) Old 05-21-2013, 05:36 PM Thread Starter
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No, I didn't try that b/c there is absolutely no power to the system so I didn't think that would do anything.
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post #4 of 23 (permalink) Old 05-21-2013, 07:56 PM Thread Starter
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Well, I found this on the web about a Kia Optima having a similar issue:

No Radio, No UVO, No Bluetooth, No Camera, Black Screen...

I followed their advice and pulled the yellow carriage holding the radio fuse out and reinserted it...radio is up and running. WTH??? I guess I learned something new.
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post #5 of 23 (permalink) Old 08-21-2013, 04:18 PM
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No radio..no camera..

Got a quick fix- there is a reset pin hole on the front of the radio. Mine was located next to the volume knob. Use a pointy object and hold down the button for 15 seconds. I reset mine while the car was on and it worked fine.
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post #6 of 23 (permalink) Old 08-25-2013, 11:21 AM
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Originally Posted by Air Rio View Post
Well, got in my car yesterday to go back home from work and I noticed my radio did not come on. So nothing was working...bluetooth, rearview camera, etc. It was completely dead. So I drove back home thinking maybe it will reset itself once I turn the car off and back on. Well...that didn't work. So then I thought...I'll see what happens this morning when I start the car...so that still didn't do anything. So my next step is when I get home today is to check the fuse to see if that's okay. I would hate to have to go to the dealer for something as simple as that...so fingers crossed.

Just wanted to see if anyone else had a similar issue with their radio. I did notice a couple of times in the past where it would not come on initially, but eventually it starts going.
Had the same issue, stopped working three time in two months. Came back by itself. Talked to dealer and they are replacing the whole unit which is on order as of today. It is a manufacturing problem and the dealer admits it as quite a few have reported the same issue. Just wondering that in first year of ownership two major items already have been replaced including the fuel pump, what it will happen once the warranty is over...
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post #7 of 23 (permalink) Old 11-23-2014, 10:47 PM
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Did not work for me, I have a 2012 Kia Soul, no audio, radio goes to factory presets, no Bluetooth, clock resets, I pulled the fuse, and hit the reset button, no luck. Any other suggestions? I do not want to purchase a new radio. It's no longer under warranty, I have 56k.
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post #8 of 23 (permalink) Old 01-22-2015, 10:07 AM
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Unhappy Radio not working as far as sound

This is so frustrating, car is 2013 kia soul with 60,500 miles. Radio comes on, camera works, blue tooth connects but NOTHING for sound, lost presets and time, have reset radio, pulled fuses to no avail.. I play with old cars and have 40 year old radios that work fine, dealer who sold us car raved about UVO system and how awesome it is.....2 1/2 years later......worthless!!!! We have owned the car for 2 1/2 years now and have raved about car to all that ask about it, probably have sold 5 kia souls at least as a bird dog (person who brings customers to dealer), never did it to get commission or thanks, did it because we loved the vehicle. That is all about to change. Start by saying our fault for not reading the fine print or paper work, but our salesperson did a bang up job of stating the 10 year, 100,000 mile warranty on numerous sales pitches, honestly leading both my wife and myself to believe there was a 10 year warranty bumper to bumper, no, radio is 3 year 36k miles! What? I have a radio that is 2 1/2 years old that won't be repaired/replaced because of mileage? Oh, and the rear window electric motor-not covered-out of warranty, the front end...that is wear parts-not covered, motor, trans and axle only sir. Heart broken in NJ, had a mad crush on this car-my little go-cart, people asked me all the time why I drive this when I have the other "cool" cars and a truck and I told them how awesome this thing is, now...probably gonna buy a dodge dart or look into other cars, KIA is no different than other makes and models, their great 10/100k warranty, average.
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post #9 of 23 (permalink) Old 01-22-2015, 10:40 AM
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Moparmatt - appreciate your frustration, have you talked to KMA to see if they will provide some coverage? Or take it to a audio specialist shop to have it checked.
It's not exactly fine print as the warranty book clearly states what is covered and what is not, which you should have read shortly after getting the vehicle.

Buying most other brands would not be any different as there coverage is most cases is 3 yrs or 36,000 miles - the Dart for example that you mentioned, also their power-train warranty is 5 yrs or 100,000 miles.
You need a warranty that doesn't restrict on mileage due to your extremely high mileage. Mazda Canada has now gone in that direction but not the US.

Maybe join us over on the Soul Forum Kia Soul Forums :: Kia Soul Owners as we have lots of active members in North America and maybe they can offer some suggestions with regards your problems - worth a try.
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post #10 of 23 (permalink) Old 01-22-2015, 11:19 AM
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Wink

I am being turned down because of mileage, not age, realized I was in wrong forum-after posting-sorry. As for fine print-I should of asked/read/researched about warranty, my wife and I "feel" we were "cattle shooted"(spl) in way of believing 10 yr/100k warranty was bumper to bumper. Can't repeat exact words of salesperson, however when asked about different things they always stated 10/100k warranty-which is there, just...my fault! I get the mileage checks because of misrepresentation of mpg (my understanding), we will either use that money to keep car afloat or look into getting another car. I like to go to dealer, get service, be on my way. Will either look into something for radio or ??. Just really upset at this time about the situation I created.
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