Kia-Forums.com is owned and operated by AutoForums.com, Inc. Kia-Forums.com is an enthusiast website dedicated to the discussion of Kia Vehicles, Kia Family Cars and Kia SUVs. Kia-Forums.com is completely unofficial and is not endorsed in any way by KIA Motor Corp, its affiliates, or its subsidiaries. KIAź is a registered trademark of KIA Motors Corp. in Canada, the United States, and in other countries around the world. No challenge to the status of KIAź's registered trademarks is intended.
yes I registered it online 11/3/12. Went to the dealer a couple of weeks later for a tailight that had water condensation in it and when they replaced the taillight, they supposedly registered again at the dealer even though I told him I already did it online. Anyhow he took the mileage. I called a couple of weeks later and the service manager told me he would get back to me but never did. I called a few days later and then he said he needed a copy of my registration for some weird reason that never was stated as necessary information according to the program. Anyhow I finally got that scanned and sent to him on Jan 30th, and I asked if he would update the mileage as when he took it down at the dealer it was over 2 months prior. Since Jan 30th, I haven't heard anything or received any debit card. Is this unusual?
Originally Posted by conwelpic
this is the site they use for determine the price of fuel for your area
Since Jan 30th, I haven't heard anything or received any debit card. Is this unusual?
That is more than three weeks ago. Yep, it does sound odd - so does having to scan your registration. Mine took a little under two weeks to get the card in early December. Maybe with the holidays and winter storms and all they are backed up? Come to think of it...the more time that goes by since they began the program, the more efficient they should be getting in regards to processing claims. Perhaps call someone and get a live person to check the status?
In the garage & driveway:2012 Sportage,2004 Ford Escape,1987 GMC S-15,1957 Chevy 2-door with 327 4-speed, 1951 Ford 3/4 ton with Flathead
I finally got the card, but damn it took forever! About the time of my last post is when I found out they "supposedly" sent the card but weeks went by as I called the end of February, and Kia MPG division said they mailed it out Feb 13th. Told me I'd have to wait until March 25th before they could issue a new card if it got "lost in the mail". A week later nothing arrives so I call again and had them issue me a new card, but they still said it will take around 2 weeks before I'd get it. The original card never arrived so to me this sounds like a convenient excuse as I never have lost mail, but have had a bitch of a time getting this card from the get go.
I finally got it but have questions as far as how to use it. I normally get gas from Costco or as it is usually 10 cents cheaper. Costco only allows AMEX credit cards so this KIA card will not work there.
Last edited by Sportage EX; 03-27-2013 at 08:15 PM.
^ I assume there are other convenient gas stations in your area that will accept the Kia card. It's not like Kia can control what methods of payment that Costco will or will not accept... Costco also doesn't accept regular manufacturer coupons either.
The AutoGuide.com network consists of the largest network of enthusiast-owned enthusiast-operated automotive communities.
AutoGuide.com provides the latest car reviews, auto show coverage, new car prices, and automotive news. The AutoGuide network operates more than 100 automotive forums where our users consult peers for shopping information and advice, and share opinions as a community.