Sorry, but you've dug your own hole, a few minutes checking out the maintenance section of your owners manual and also reading the warranty book would have prevented all this. (its about 300-400 pages not 10 thousand, but still all you had to read was critical section which is the maintenance) I've been on some of these forums a long time and I've seen this time and time again and amazes me as to when you spend that amount of money on an item you don't want to know all about it and how best to maintain it.
(I will admit the Canadian Owners manual is large, but that's because half of it is in French - they should have two separate manuals, but even easier is downloaded a copy in PDF format from the KIA Canada website and then its easily referred to and also you could print off a copy of the maintenance section.)
I get my service done at my local dealership and I get free oil changes, but not once has he called me to bring it in for service. They will put a time/distance tag on the corner of the windshield as to when to bring it in next after doing one, but that's the extent of it.
(have you got a weird keyboard as I had a lot of trouble trying to cypher some of the words, you need to have spell check on)
It's obvious from the normal maintenance schedule that the T-GDI engine requires more service with regards oil and filter changes and they wouldn't have indicated this if it wasn't. It states"
"At first, replace at 5,000 km or 6 months, after that, every 8,000 km or 6 months"
As we have no idea where in Canada your located as you didn't fill out your location or drives info, its quite possible that you could fall under the Severe Usage Conditions (most owners in Canada quite possibly do) this section states:
"Every 5,000 km or 3 months" for the T-GDI engine
Service work does not have to be done at a dealership (they would like you too, but its not compulsory), but it is still your responsibility to keep receipts and maintain it to the schedule as described.
"You are responsible for properly operating and maintaining your Kia vehicle in accordance with the instructions described in the applicable Owner's manual."
"You should retain maintenance records since it may be necessary, in some instances, for you to show that the required maintenance has been performed."
You would still be in the same situation with any other brand as they all require the same thing in order to maintain their warranty.
Regards the fuel reimbursement (I fell under that on my Soul, which was the worse discrepancy effected, so I know all about it). What you actually got in your driving had absolutely nothing to do with this reimbursement, it was simply based on the difference of the original figure stated plus 15%:
- Original: 10.0 / 7.7 (my Soul was 7.9 / 5.9)
- Revised: 10.3 / 8.1 (my Soul was 8.8 / 7.1)
As you can see it was nothing dramatic for your vehicle but substantial for mine. Initially KIA really did not have to do anything but they did by offering the reimbursement for as long as you owners the vehicle. However, this wasn't enough for some people and lawsuits ensued. This has now been sorted and finalized and effected owners in Canada got letters to this effect and it stated you had various options available to proceed but they had to know what you wanted to do and what would work out best for your particular situation. (in my case I went for the New Car Rebate Certificate). This I did online and got my certificate within three weeks.
I should add that also starting with the 2015 models Natural Resources Canada has gone to a 5-cycle testing method instead of the previous 2-cycle. However, all figures with regards fuel economy for that vehicle are simply a guide to compare one vehicle with another that were tested under the same identical conditions - nothing more. As they always say your mileage will vary.
Your particular model is now rated at 12.6 / 9.7.
We have no idea how or where you drive to comment with regards the fuel economy you claim to be getting.
(do you have a weird keyboard, as I had a lot of trouble trying to cypher a lot of the words, need to have spell check on, or double check it, could prevent any misunderstanding)