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Old 11-12-2012, 09:51 AM   #1 (permalink)
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Angry Oil Change Intervals

Hi Folks,

Recently purchased a 2013 Rio...I was told several times at the dealer that oil changes are required every 8000km...so i get one at 7500 and the mechanic put a sticker on the windshield stating next oil change at 15500. I recently went to the dealer and noticed that they have a new display all around the service area staing that oil changes are required every 6000km...
so i inquire why the change and the lady behind the counter stated that KIA is having problems with the GDI engine thus the lower oil change interval.

Tomorrow i am bringing the car back to the dealer and removing my licence plate and telling them to shove it...i did not buy extended warranty to have it screwed up by incompetence.
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Old 11-12-2012, 10:00 AM   #2 (permalink)
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Your going to return the car and try to get your money back? Good luck with that!
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Old 11-12-2012, 10:34 AM   #3 (permalink)
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ya, the new interval is 6000km, i guess it was just changed for the 2012 models...
if you have the warranty, i would keep it... who knows... you may get a new engine one day!
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Old 11-12-2012, 11:10 AM   #4 (permalink)
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If the new interval is 6000 Kilometers what is the time interval?
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Old 11-12-2012, 11:15 AM   #5 (permalink)
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Hm. My manual states every 7500 MILES. I do it every 5000. But...why buy an extended warranty when Kia has a factory 10 year/100,000 mile warranty on engine & drive train?

Good luck getting out of your contract.
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Old 11-12-2012, 11:20 AM   #6 (permalink)
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Quote:
Originally Posted by RioBravo View Post
Hm. My manual states every 7500 MILES. I do it every 5000. But...why buy an extended warranty when Kia has a factory 10 year/100,000 mile warranty on engine & drive train?

Good luck getting out of your contract.
in canada they only come with 5 year, 100k warranty
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Old 11-12-2012, 11:41 AM   #7 (permalink)
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Ah. Thanks for enlightening me
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Old 11-12-2012, 04:18 PM   #8 (permalink)
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I wonder what genius decided that there was a significant difference between changing at 6000km rather than 8000km. Maybe the lady behind the counter is an expert. Bought our Cerato mainly because of the long service intervals (15,000km/12 months). Is there a problem with the GDI that a shorter interval will fix? I thought it was carbon build-up.

I once put a car in with a clutch hydraulic problem which I described in some detail to the lady behind the counter. I later found that she had simply entered the following comment on the service sheet: "slipping clutch". Actually, it wouldn't release at all.
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Old 11-12-2012, 05:00 PM   #9 (permalink)
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Quote:
Originally Posted by barman104 View Post
Hi Folks,

Recently purchased a 2013 Rio...I was told several times at the dealer that oil changes are required every 8000km...so i get one at 7500 and the mechanic put a sticker on the windshield stating next oil change at 15500. I recently went to the dealer and noticed that they have a new display all around the service area staing that oil changes are required every 6000km...
so i inquire why the change and the lady behind the counter stated that KIA is having problems with the GDI engine thus the lower oil change interval.

Tomorrow i am bringing the car back to the dealer and removing my licence plate and telling them to shove it...i did not buy extended warranty to have it screwed up by incompetence.
Doesn't take much to set you off as that is a bit extreme, good luck with that, I guess they get a free car
What's an extended warranty got to do with it? Where are you located?

You go off what is stated in your owners manual but first you need to determine whether you fall under the regular service or severe service if you fall in the categories stated in your owners manual. I'm guessing you are in Canada as you mention kilometers, so the standard oil change is every 12 months or 12,000 km which ever happens first, if you are under severe conditions, then its every 6 months or 6,000 km. So your location and conditions will dictate that.

I've checked KGIS and did not see any service bulletin in this regard. Simple phone call to KIA Canada will also confirm it too. If the dealer is saying this then a TSB will be issued in this regard, get them to show it to you.

8,000 was the old set up prior to the new model, I had the same thing on my '08 Rondo, 8,000 or every 4 months. Now on my Soul I go twice a year as my mileage is not very high, but then again all my oil changes are free for as long as own the vehicle.

Last edited by conwelpic; 11-12-2012 at 05:05 PM.
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Old 11-12-2012, 06:08 PM   #10 (permalink)
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In owners manual of my Rio 2013, the interval is 12000km but for severe condition it's 6000.
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