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This happens if you haven't resynced the contacts every time the phone connects. You shouldn't HAVE to do that, but I discovered last year with my Galaxy S2 that, if you turned off the contact syncing after the initial sync (in order to save on connection time), the voice recognition for phone calls will ALWAYS fail. Manually forcing a contact sync will fix it. Or alternatively, just leave it on contact sync all the time (thought it will take longer for your phone to finish fully connecting every time it pairs).
I have found that the most recent UVO (I'm assuming that's what you have) firmware update (.13) has sped up the contact sync a bit... at least with my phone.
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