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2012 Sorento SX, purchased brand new around end of February, beginning of March of this year.
Just now getting fairly cold here in Atlanta. Turned on the driver side seat heater tonight. Seat bottom heats up great, gets very warm as expected. But, nothing but a cold seat back!
Had passenger riding as well, and turned the heater on for that seat...it heated up both seat bottom and the seat back...both warmed up as expected.
Shouldnt the back of the driver seat be heated as well? I would think so...all other previous vehicles I have owned heated the seat back as well as seat bottom, however this is the first vehicle with both a air cooled as well as a heated seat
Drives: 2010 Ford F-150 STX 4x4, 2011 KIA Sorento EX 3.5L AWD
Gallery:
0
yes it should... if it's under warranty take it in, or you could check to see if there is a loose electrical connection between the seat bottom and back... might save some time at the dealership if it's something easy.
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2012 Ford F-150 STX 4.6L 4X4 ext. cab
2011 KIA Sorento EX 3.5L AWd
yes it should... if it's under warranty take it in, or you could check to see if there is a loose electrical connection between the seat bottom and back... might save some time at the dealership if it's something easy.
Thanks for the reply. I thought it should be heated as well. It has to go in for oil change on Tuesday so will have it checked out then.
Switch gave me a little light show before I lost all heat in driver's seat. When ignition turned back on, seat itself had heat but nothing on back side. Brought in to dealer. Said element in back side will have to be replaced. Lenghty procedure. Under warranty...but a pain to have to get done regardless. Hope it doesn't happen again after repair.
Switch gave me a little light show before I lost all heat in driver's seat. When ignition turned back on, seat itself had heat but nothing on back side. Brought in to dealer. Said element in back side will have to be replaced. Lenghty procedure. Under warranty...but a pain to have to get done regardless. Hope it doesn't happen again after repair.
The dealer ordered the seat back heater a week before Thanksgiving. However, it's apparently on national back order with no ETA. So...may be a long winter with a cold back!
I'm going to follow up with them towards end of this week and see if there is any update. Sounds a bit fishy to me, especially since they are still producing vehicles with the same exact part.
Dealer (Canada) said they received element for back of seat. Brought vehicle in. After a couple of hours they said they were having problems with lower seat heater as well. So they replaced entire seat...brand new...to my surprise. Ok, I was disappointed with the failure, and inconvenienced...but Kia Canada (or this particular dealer) came through...with flying colors.
The dealer ordered the seat back heater a week before Thanksgiving. However, it's apparently on national back order with no ETA. So...may be a long winter with a cold back!
I'm going to follow up with them towards end of this week and see if there is any update. Sounds a bit fishy to me, especially since they are still producing vehicles with the same exact part.
Received call back from my dealer (Ed Voyles Kia here in ATL), said seat back heater part had arrived. I will be taking it and dropping it off the day after Christmas. They said it would be an all day thing, as they basically have to dismantle the entire seat.
Not looking forward to this...fingers crossed it till look ok and work when it's fixed and back together. Would have preferred the entire seat be replaced personally.
Drives: 2010 Kia Forte 2.0 EX Sunroof 4ATT,KIA SORRENTO LX 2012 FWD 4CIL 6ATT
Gallery:
0
Quote:
Originally Posted by WCH966
2012 Sorento SX, purchased brand new around end of February, beginning of March of this year.
Just now getting fairly cold here in Atlanta. Turned on the driver side seat heater tonight. Seat bottom heats up great, gets very warm as expected. But, nothing but a cold seat back!
Had passenger riding as well, and turned the heater on for that seat...it heated up both seat bottom and the seat back...both warmed up as expected.
Shouldnt the back of the driver seat be heated as well? I would think so...all other previous vehicles I have owned heated the seat back as well as seat bottom, however this is the first vehicle with both a air cooled as well as a heated seat
had the same problem in my forte as well and now is working fine ,i think there is an adjustement on seat and rear as they are separate heat elements,an termostat maybe?
Received call back from my dealer (Ed Voyles Kia here in ATL), said seat back heater part had arrived. I will be taking it and dropping it off the day after Christmas. They said it would be an all day thing, as they basically have to dismantle the entire seat.
Not looking forward to this...fingers crossed it till look ok and work when it's fixed and back together. Would have preferred the entire seat be replaced personally.
Update...
The Sorento has been in the shop since 8am yesterday! They called TODAY at 4pm to say that it seems (after 32hrs in the shop) that apparently the incorrect part was ordered/sent/received!! Due to a discrepancy in their parts catalog they received a cooling pad with attached fan instead of the heater pad!
So...my car is sitting in the shop with the driver seat dismantled and the wrong part! Cannot locate the correct part or part number...so they say. Dealer no help at all...does not know what to do to get correct part.
I told them to keep it till they figured it out because i dont want the seat reassembled only to be taken apart again. They should have confirmed the correct part had arrived prior to dismantling the entire seat in the first place! Dealer did give me a loaner Sorento (its brand new LX with 40 miles on it) from their lot, after quite a bit of back and forth arguing.
I have demanded the entire seat be replaced at this point. Awaiting a call back from Kia Consumer Affairs and the regional manager. Hell, I live in Atlanta, they could drive down to West Point to the factory and bring me a seat within a half day and be done with it
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Driver Side Heated Seat...No Heated Back??
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