Door Panels Rattle
Greetings and forgive me if this has been covered before. I've looked and I've looked and have not been able to find anything posted.
I bought a 2012 EX V6 last Friday (7/29) and notice right off the bat that the two front doors had a slight rattle. If you leaned on the arm rest just a little, it went away. I figured it was just a new car settling in but it has gotten worse. Today, I took it to the dealership and after two and a half hours they could not figure out what was going on. The parts guy came out twice, checks some numbers and they told me that they would have to leave my Service Ticket OPEN until Kia North America called them back. (?) I asked what was going on the the Service guy said, Honestly, I don't know???
Has anyone else had this issue?
I have just over 425 miles on a Brand New Sorento...........
Here's an update on my original post:
Kia ordered new replacement door panels for both left and right front doors. It appears that the panels that were installed were defective (?) and had to be replaced.
After waiting a week to hear back, my 2012 was at the shop from 0900-1800 and turns out only one panel fit correctly (?) and the right door had to be re-ordered....Somethings not right here and my service rep is TOOOOOO new to know whats going on???
This is what Kia is saying needs replacement:
SPECIAL ORDER PART# DESCRIPTION QORD
KI82302-1U141AND PANEL COMPL-FR DR TR 1
Last edited by DLRTX; 08-16-2011 at 08:21 PM.