Join Date: Aug 2010
Location: Pittsburgh Pa
Drives: 2011 Kia Sorento
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Well I took my Sorento in for the 30,000 mile check-up and was told by the dealer I had to have the transmission fluid changed. I told them the information I had from Kia said it was not required. The dealer said it was and if I didn't my warranty would be voided on the transmission. So I let them do it.
The next week I called Kia directly and they said IT WAS NOT REQUIRED and only do the items listed in my documentation to keep my warranty up to date. They were not able to refund my money because all dealers are independently owned, but they did give me a contact at the dealer.
So after talking to this contact for 15 minutes they finally agreed
to refund my money. A dealer giving back money,,,,, that might be a first
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