Front Suspension Noise??

[FABNY]

I have what I think is a bad right suspension part. It sounds like a loose shock when the right wheel goes over small bumps in the road. Like someone forgot to tighten some bolts somewhere. The dealer could find no problem, naturally when it was delivered. It's still there after 1800 miles. The left wheel does not cause the problem. In fact the dealer said. "Common to this vehicle" Sounds like I have a GM service rep working at Kia!!! I am on the road from Florida to NY and will hope the dealer back homw is better at diagnosing the problem. Other than that, nice car. 32 mpg at 60. 27-29 mpg at 70. 20-21 mpg around town.

[KeinoDoggy]

Originally Posted by FABNY

I have what I think is a bad right suspension part. It sounds like a loose shock when the right wheel goes over small bumps in the road. Like someone forgot to tighten some bolts somewhere. The dealer could find no problem, naturally when it was delivered. It's still there after 1800 miles. The left wheel does not cause the problem. In fact the dealer said. "Common to this vehicle" Sounds like I have a GM service rep working at Kia!!! I am on the road from Florida to NY and will hope the dealer back homw is better at diagnosing the problem. Other than that, nice car. 32 mpg at 60. 27-29 mpg at 70. 20-21 mpg around town.

Good mileage! which engine, tranny, FWD or AWD?

[Gator jer]

I'm assuming you have a I-4 engine.

[FABNY]

OOPS 4 cyl. Automatic FWD

[scott.kelli]

I have the same problem with my I4 FWD model. The dealer has inspected and found nothing wrong. However, this definitely doesn't sound like "normal operation"...

[FABNY]

Took to a Rochester NY dealer today and again they must have bad ears as they said they couldn't hear any problem. When I offered to drive the tech over some bumps they declined. They submitted a tech request to KIA requesting similar complaints. I will call KIA and submit a formal complaint. Please do the same. It has simply got to be a defective shock strut assembly.

[GMmon]

Or the strut's main top nut isn't tight. My '08 Rondo rattled over small bumps around 30K miles. Dealer replaced stabilizer bar end mounts--no help. They checked further & tightened the top strut nuts. No noise @ 73.200 miles.

[FABNY]

Was called by Kia to test drive another sorento and see if it has the same noise. Will have to try this. They also suggested I ride or take the tech rep with me with my vehicle. I said that's a good idea but the dealer refused that suggestion saying his tech rep is fully qualified to analyze the problem Oh well. More trips . Maybe will file lemon law complaint after 6 tries. Will check top shock nut for being tight as suggested by another poster. Thanks

[cgood]

Same problem here.Mine also pulls to the right slightly.I couldn't make it to the appointment at the dealership,so my wife took it.They test drove it,and told her that they could hear the noise.Then the guy drove other new vehicles on the lot and said they made the same noise too,so he classified it as a characteristic of the vehicle.They also checked alignment and found nothing wrong.I'll have to take it back myself one day.I just wanted someone to look at it ,in case they found a problem,they couldn't call it neglect.

[FABNY]

Read this reply from Kiatech on the Forte which I think uses the same strut/shock manufacture. I think it's a matter of time before Kia admits the same problem with the Sorento
DIY Strut noise fix - Kia Forte Forum : Sedan and Forte Koup Forums