Originally Posted by kial98
Just got an intermittent coolant leak at the back of my '08's engine fixed under warranty (hopefully the leak got fixed anyway).
It took a total of five 70 - 100 mile round trips to two Kia dealerships plus another trip to pick it up.
The dealers couldn't find any leak the first three visits so i had to ask if they had any tracer dye they could put in the cooling system.
On the fourth trip they found the leak but had to order parts (from Korea?) which took a few more days.
They ended up replacing the thermostat assembly, (bypass) pipe and hose assembly, and coolant.
I swear the dealership services are useless...
If you have a product line & in that product line you have a bad piece that produces the same symptoms across the line when it fails... you would think that SOMEONE would be able to put two & two together & figure out that the problem you just came in for, may be caused by that bad piece ...
Every time it seems like they are dealing with a whole new problem. When I went in after the latest VSC because gas was shooting back out, one of the comments I heard was "Oh yea, didnt we have that problem on the last two?"
if you know it is a problem, & a reoccurring problem at that, THEN CHECK FOR IT ON ALL the vehicles that come in for the same related service!!!! Dont let me leave with a known problem, only to return with the HUGE impression that you are all INCOMPETENT MORONS!!