Replacement of Transfer Case Assembly - Kia Forum
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#1 (permalink) Old 06-10-2008, 07:49 PM
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Default Replacement of Transfer Case Assembly

I had written on here a few days ago about hearing a clunking noise with acceleration. Well, took it to the dealer today and was told that I need to have the transfer case assembly replaced - a $5,000 part! I was told that it is a warranty item, but only if I have had all the recommended servicing done to the car. Other than oil changes, I have not. It only has 68,000 miles on it and 6 months ago they had to do some warranty-covered work to the drive train. Help! Anyone else have this happen to them? I was told by the dealer that the fluid for this is supposed to be changed every 15,000 miles. Any input would be greatly appreciated as I am definitely not knowledgeable when it comes to cars. Thanks!
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#2 (permalink) Old 06-10-2008, 09:04 PM
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Angry Warranty dealings

I was warned by my dealers service manager just the other day when they preformed the warranty on my intake manafold clip Assy. That he noticed I had not been having my fluids in driveline changed as required with time limits.

I have only 9,000 miles on my 03 Sorento so why should I do a high priced fluid change just because of time.

He said if my trans of transfer case failed Kia would reject my warranty claim.

I have this feeling your not going to get Kia to replace it.
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#3 (permalink) Old 06-10-2008, 10:53 PM
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This (Warranty) seems to be the biggest issue with Sorento, they'll do anything basically to worm their way out of it. Sucks really but I don't think you can get away from it !!

Maybe do like me and buy a VW ;-), but I bet there's as many problems, pitfalls, grizzles and gripes there as there is with Kia, you just CAN'T WIN.

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Derek
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2005 2.5 CRDi Auto Sorento sold
2008 2.0 TDi VW Tiguan :o
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#4 (permalink) Old 06-11-2008, 12:41 AM
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well if you did not maintain the transmission kia will not cover it. but if you make a big fuss they might try to help you out becuase the company kia does like to keep a good name. in the last six months we replaced to engines that broke because the customer did not maintain it and also they both over heated them and just kept driving. technically that is customer abuse but kia trying to keep a good name authorized for replacement engines so you never know. but to river rider you need to change for time not miles, because the fluid breaks down after time and will be messed up and will not properly lubricate what it need to lubricate. same goes for the oil and coolant right now i have less than 2000 miles on my oil right now but im going to replace it tommorow becuase my time is up. i dont know but i hope everything works out for you. maybe it is time you changed the transmission fluid and put some additive to the fluid to see if that helps. we put this stuff called transmagic in my friend buick that would not go in to gear and now the car shifts fine. i dont know for how long but its been working for a month now
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#5 (permalink) Old 06-11-2008, 04:31 AM
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Transfer case failures are becoming big issue in UK where Kia have replaced many under warranty (all diesels - high torque?) for TOD models. User manual is annotated "filled for life" and dealers are NOT routinely changing fluid from what I can gather. Others are now coming out of warranty and cannot get a "Kia paid for" replacement although Kia know they have a problem. Various theories exist as to reason, but nothing definitive. Exchange re-built units are now available on aftermarket for £800.00.
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#6 (permalink) Old 06-11-2008, 12:49 PM
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Ok, just had all the fluids replaced and it seems to be running well now. It only made that "clunk" noise once when I was pulling out of the oil replacement center I took it to. The manager at the center told me the fluids did not have any sediment in them, only looked like normal wear and tear for the milage (68,000). I only took it to another service provider since my Kia dealership told me that they wouldn't change the fluids, nothing would help but replacing the transfer case assembly. Any thoughts? Should I have it replaced and fight to get it covered or should changing the fluids buy me some time? I really appreciate everyones input - thanks!
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#7 (permalink) Old 06-11-2008, 04:58 PM
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Question Use by dates

Quote:
Originally Posted by TEXKIATECH View Post
well if you did not maintain the transmission kia will not cover it. but if you make a big fuss they might try to help you out becuase the company kia does like to keep a good name. in the last six months we replaced to engines that broke because the customer did not maintain it and also they both over heated them and just kept driving. technically that is customer abuse but kia trying to keep a good name authorized for replacement engines so you never know. but to river rider you need to change for time not miles, because the fluid breaks down after time and will be messed up and will not properly lubricate what it need to lubricate. same goes for the oil and coolant right now i have less than 2000 miles on my oil right now but im going to replace it tommorow becuase my time is up. i dont know but i hope everything works out for you. maybe it is time you changed the transmission fluid and put some additive to the fluid to see if that helps. we put this stuff called transmagic in my friend buick that would not go in to gear and now the car shifts fine. i dont know for how long but its been working for a month now
====
your telling me (to river rider you need to change for time not miles, because the fluid breaks down after time and will be messed up and will not properly lubricate what it need to lubricate.)

Where did you get this Info.? I have never seen any can of transmission fluid with a use by date. So your saying Kias fluids are all dated?
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#8 (permalink) Old 06-11-2008, 05:13 PM
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Well keep us informed as to how the transfer case is working. And good luck.
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#9 (permalink) Old 06-11-2008, 07:53 PM
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all fluids inside your vehicle minus the washer fluid coagulated(fluids thicken/curdle) look it up in the dictionary. i got this info by being a certified kia technician for matianence and diagnosis for automatic transmissions, and not to mention it is common sense.it is kind of like oil turning to sludge same thing
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#10 (permalink) Old 06-11-2008, 10:00 PM
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Red face Bye Bye Money

Quote:
Originally Posted by TEXKIATECH View Post
all fluids inside your vehicle minus the washer fluid coagulated(fluids thicken/curdle) look it up in the dictionary. i got this info by being a certified kia technician for matianence and diagnosis for automatic transmissions, and not to mention it is common sense.it is kind of like oil turning to sludge same thing
====
Well I am glad to hear that Kia did a good job of making you one of their super fluid change sales people.
Now about Quote:and not to mention it is common sense.it is kind of like oil turning to sludge same thing:

Just why is it common sense? I have looked inside many late model transmissions and rear ends also transfer cases with some over 275K miles and 15 to 20 years without fluid changing. I never found any traces of the fluids turning to sludge.

If it makes people feel good to change their fluids then by all means I say go for it.

Myself I had my 1982 Broncos with a Ford D2 Auto transmission drained at 20 years and the pan was clean with no sign of anything and the fluid the original Dextron red clean and no burnt smell. The Tech. doing the work said it really did not need changing. I just thought lets take a look what the hell. Bye Bye Money..
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