The front hubs are not engaging. This is a failure point for ALL 1998 - 2002 Sportages due to a poor design vacuum hub system. Sooner or later they all leak and the hubs don't work.
There is a permanent solution. Warn industries makes a manual hub assembly for the Sportage. A Brazilian company named AVM also makes manual hubs for the Sportage. I do not know if either are available at your location.
Your dealer may or may not opt for this solution rather than try to fix the vacuum hubs.
You can find a lot of additional information concerning manual hubs here.
Http://www.4x4wire.com. Click on "trailtalk BBS" then go to the Kia Forums.