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azcamper · 03-02-2007, 01:55 PM

After leaving several messages on my service advisor's voice mail with no replies concerning this problem, I contacted KIA customer relations who put me in contact with the dealership service manager. He scheduled another appointment and took the vehicle to a local tire shop that has better equipment for balancing tires. They did a "road force" test and determined that two of the wheel/tires were out of spec. The worst one was the left rear, which is the one I suspected to be causing the vibration. They did a "phase match" on all the wheels/tires which brought the readings all within the specification. I test drove it yesterday and it was much improved. I plan a long road trip next week, which should determine if the problem is resolved to my satisfaction.

03-02-2007, 01:55 PM	#4 (permalink)
azcamper Newbie Join Date: Feb 2007 Posts: 3 Gallery: 0	Vibration problem update After leaving several messages on my service advisor's voice mail with no replies concerning this problem, I contacted KIA customer relations who put me in contact with the dealership service manager. He scheduled another appointment and took the vehicle to a local tire shop that has better equipment for balancing tires. They did a "road force" test and determined that two of the wheel/tires were out of spec. The worst one was the left rear, which is the one I suspected to be causing the vibration. They did a "phase match" on all the wheels/tires which brought the readings all within the specification. I test drove it yesterday and it was much improved. I plan a long road trip next week, which should determine if the problem is resolved to my satisfaction.